Saturday, June 9, 2012

Broadband Incident Report : : EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE : Reference 20238 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20238   Issue : 1  
  Detected Date: 09/06/2012   Detected Time: 03:04  
  Start Date: 09/06/2012   Start Time: 03:04  
  Anticipated Clear Date: 09/06/2012   Anticipated Clear Time: 07:05  
  Next Update Date: 09/06/2012   Next Update Time: 04:30  
     
  Incident Headline: : EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Operational teams are carrying out initial remote diagnostics.  
  Dialling Codes Affected:
012240125001292013125013133
013146013147013162013165013166
0131670135801368014156014157
014158014195014290146301465
0146601475015010155701560
0157501592016510166501674
01779018590186201887019142
0191440191480191490191540282826
02828270283889028663402885560289064
02890790289081028909602892680289751
028908102890960289268
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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