Saturday, June 9, 2012

Broadband Incident Report : : BOLTON NODE 13148 : PARTIAL DEGRADED SERVICE : Reference 20252 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20252   Issue : 2  
  Detected Date: 09/06/2012   Detected Time: 07:56  
  Start Date: 09/06/2012   Start Time: 07:38  
  Anticipated Clear Date: 09/06/2012   Anticipated Clear Time: 11:30  
  Next Update Date: 09/06/2012   Next Update Time: 10:30  
     
  Incident Headline: : BOLTON NODE 13148 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.  
  Progress Details: Fault diagnosis is ongoing. Next update will be at 10:30
 
  Dialling Codes Affected:
01204016121016127016128016147
016170016172016176016179016190
01619501619701706LLLC0LLMR0
01619701706
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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