Broadband Incident Report : : SHEFFIELD EDGE ROUTE SWITCH 7 : LOSS OF SERVICE : Reference 782 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	782		Issue :	FINAL
	Detected Date:	10/01/2013		Detected Time:	03:18
	Start Date:	10/01/2013		Start Time:	03:18
	Actual Clear Date:	10/01/2013		Actual Clear Time:	03:20
	Incident Headline:	: SHEFFIELD EDGE ROUTE SWITCH 7 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Loss of internet services for Broadband end users between 03.18 and 03.20 due to unplanned restart. End-users are now re-connected. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01132 01142 01143 01144 01158 01159 01162 01226 01246 01302 01325 01332 01335 01347 01423 01427 01429 01434 01472 01507 01509 01522 01526 01529 01535 01623 01636 01642 01652 01670 01673 01709 01723 01740 01748 01754 01765 01773 01777 01845 01904 01909 019122 019126 019127 019141 019143 019151 019154 019159 01924 01949 01964 01977 LLEM0 01924 01949 01964 01977
	Duration:	0 days 00 hours 02 minutes

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