Broadband Incident Report : : BIRMINGHAM NODE 10185 : DEGRADED SERVICE : Reference 49866 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	49866		Issue :	3
	Detected Date:	22/12/2013		Detected Time:	07:57
	Start Date:	22/12/2013		Start Time:	07:55
	Anticipated Clear Date:	22/12/2013		Anticipated Clear Time:	10:15
	Next Update Date:	22/12/2013		Next Update Time:	09:15
	Incident Headline:	: BIRMINGHAM NODE 10185 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	Upgraded to P1 due to customer impact. Completing further diagnostics. Next update will be at 09:15 or sooner if significant progress made.
	Dialling Codes Affected:	012150 012153 012156 012158 012160 01278 01283 01299 01384 01386 01437 01443 01452 01453 01455 01477 01509 01527 01530 01536 01538 01543 01554 01568 01594 01600 01633 01639 01646 01664 01676 01685 01743 01792 01834 01874 01939 0247644 0247645 0247650 0292020 0292032 0292041 0292048 0292057 0292065 0292084 LLCM0 LLEM0 To Fo 0292065 0292084

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.