Broadband Incident Report : : WIVELSFIELD GREEN DSL 102 AND ADSL 101 : LOSS OF SERVICE : Reference 50112 : Issue 4 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	50112		Issue :	4
	Detected Date:	24/12/2013		Detected Time:	05:40
	Start Date:	24/12/2013		Start Time:	05:40
	Anticipated Clear Date:	24/12/2013		Anticipated Clear Time:	12:00
	Next Update Date:	24/12/2013		Next Update Time:	11:00
	Incident Headline:	: WIVELSFIELD GREEN DSL 102 AND ADSL 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Service not yet restored. The root cause is a mains failure in the area. This is equipment is on non essential supply therefore service restoration is reliant upon mains supply retuning. We will be working closely with the power team and local supplier in ascertaining the cause and expected repair time. There will be no further updates until power restored.
	Dialling Codes Affected:	01444

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.