Broadband Incident Report : LOCKS HEATH WHITELEY MULTIPLE MUXES : LOSS OF SERVICE : Reference 50024 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	50024		Issue :	FINAL
	Detected Date:	23/12/2013		Detected Time:	19:18
	Start Date:	23/12/2013		Start Time:	19:08
	Actual Clear Date:	24/12/2013		Actual Clear Time:	00:01
	Incident Headline:	LOCKS HEATH WHITELEY MULTIPLE MUXES : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 00:01 after the onsite engine was started at Locks Heath Whiteley. Loss of internet services for {2010} Broadband end users. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01489
	Duration:	0 days 04 hours 53 minutes

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