Sunday, June 15, 2014

Broadband Incident Report : : MANCHESTER EDGE ROUTE SWITCH 19 : LOSS OF SERVICE : Reference 21508 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21508   Issue : FINAL  
  Detected Date: 15/06/2014   Detected Time: 05:09  
  Start Date: 15/06/2014   Start Time: 05:09  
  Actual Clear Date: 15/06/2014   Actual Clear Time: 05:40  
     
  Incident Headline: : MANCHESTER EDGE ROUTE SWITCH 19 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service fully restored at 05:40 after a hardware change at Manchester. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0122801229012440124801253
0125401274012820128301286
0135201422014320148401524
01531015390158401588016127
016128016130016133016170016178
01619401619601619701619901678
0169701704017060174301745
0175801768017720178201824
0182701829018850192401925
0193901970019740197801981
01995
 
  Duration: 0 days 00 hours 31 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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