Wednesday, July 23, 2014

Broadband Incident Report : : EDINBURGH NODE 12028 : PARTIAL LOSS OF SERVICE : Reference 27271 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 27271   Issue : FINAL  
  Detected Date: 23/07/2014   Detected Time: 00:36  
  Start Date: 23/07/2014   Start Time: 00:32  
  Actual Clear Date: 23/07/2014   Actual Clear Time: 02:17  
     
  Incident Headline: : EDINBURGH NODE 12028 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service was restored at 02:17 after hardware change in Edinburgh.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01224012920131330136001369
013830138701415801418801461
0146301467014790150501539
0159501667017790185101852
018770189901913701913801946
019550283831028907602890900289751
 
  Duration: 0 days 01 hours 45 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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