Broadband Incident Report : : ERX6 EDINBURGH 2 : LOSS OF SERVICE : Reference 26983 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26983		Issue :	FINAL
	Detected Date:	21/07/2014		Detected Time:	10:27
	Start Date:	21/07/2014		Start Time:	10:24
	Actual Clear Date:	21/07/2014		Actual Clear Time:	10:45
	Incident Headline:	: ERX6 EDINBURGH 2 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service restored at 10:45 following the auto reboot of the equipment, the cause of which is being investigated by the operational team. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01224 013133 013144 013155 01324 01339 01368 014142 014144 014157 014177 014195 01436 01461 01464 01555 01569 01573 01599 01620 01651 01670 01738 01786 01896 019121 019123 0283751 0283752 0286634 0289045 0289046 0289047 0289065 0289067 0289073 0289332 0289334 0289336
	Duration:	0 days 00 hours 21 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.