Broadband Incident Report : : HEREFORD AREA MULTIPLE MUXES : LOSS OF SERVICE : Reference 27057 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27057		Issue :	FINAL
	Detected Date:	21/07/2014		Detected Time:	17:10
	Start Date:	21/07/2014		Start Time:	17:00
	Actual Clear Date:	22/07/2014		Actual Clear Time:	10:51
	Incident Headline:	: HEREFORD AREA MULTIPLE MUXES : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Following the restoration of comms,the rebuilding of circuits and reconfigure of software, we can confirm that all Broadband services have returned to service at 10:51. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01432 01531 01544 01568 01584 01885
	Duration:	0 days 17 hours 51 minutes

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