Broadband Incident Report : : MULTIPLE MUXES IN CAPEL BANGOR AREA : EMERGENCY PEW : Reference 29259 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29259		Issue :	2
	Detected Date:	04/08/2014		Detected Time:	19:40
	Start Date:	04/08/2014		Start Time:	19:40
	Anticipated Clear Date:	04/08/2014		Anticipated Clear Time:	22:37
	Next Update Date:	04/08/2014		Next Update Time:	22:37
	Incident Headline:	: MULTIPLE MUXES IN CAPEL BANGOR AREA : EMERGENCY PEW
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Degraded service identified from customer reports on a number of DSLAMs. The issue is not currently causing major service issues for customers, however some packet loss has been observed. Unable to undertake change activity tonight due to access issues. Scheduled downtime and date to be advised once access has been resolved.
	Dialling Codes Affected:	01432 01686 01970 01974 01981 0287941 0288775 0289082 0289264 To Fo

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