Broadband Incident Report : : MULTIPLE MUXES IN CAPEL BANGOR AREA : EMERGENCY PEW : Reference 29259 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29259		Issue :	1
	Detected Date:	04/08/2014		Detected Time:	19:40
	Start Date:	04/08/2014		Start Time:	19:40
	Anticipated Clear Date:	04/08/2014		Anticipated Clear Time:	21:40
	Next Update Date:	04/08/2014		Next Update Time:	20:40
	Incident Headline:	: MULTIPLE MUXES IN CAPEL BANGOR AREA : EMERGENCY PEW
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Downtime required between 02:00 and 06:00 on 05/08/14 in order to diagnose and resolve degraded service. Expected downtime up to 1 hour.
	Dialling Codes Affected:	01432 01686 01970 01974 01981 0287941 0288775 0289082 0289264 To Fo

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.