Tuesday, August 5, 2014

Broadband Incident Report : : MULTIPLE MUXES IN CAPEL BANGOR AREA : EMERGENCY PEW : Reference 29259 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29259   Issue : FINAL  
  Detected Date: 04/08/2014   Detected Time: 19:40  
  Start Date: 04/08/2014   Start Time: 19:40  
  Actual Clear Date: 05/08/2014   Actual Clear Time: 03:03  
     
  Incident Headline: : MULTIPLE MUXES IN CAPEL BANGOR AREA : EMERGENCY PEW  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service restored at 03:03 following hardware change on 21C transmission equipment at Manchester BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0143201686019700197401981
0287941028877502890820289264To Fo
 
  Duration: 0 days 07 hours 23 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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