Broadband Incident Report : : SHEFFIELD NODE 07002 : PARTIAL LOSS OF SERVICE : Reference 29397 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29397		Issue :	2
	Detected Date:	05/08/2014		Detected Time:	15:11
	Start Date:	05/08/2014		Start Time:	15:11
	Anticipated Clear Date:	05/08/2014		Anticipated Clear Time:	18:30
	Next Update Date:	05/08/2014		Next Update Time:	17:00
	Incident Headline:	: SHEFFIELD NODE 07002 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Completing initial diagnostics. Root cause and estimated time of repair are not known at present. Next update will be issued upon service restoration or sooner should there be a change in impact.
	Dialling Codes Affected:	01132 01133 01142 01226 01332 01335 01388 01400 01405 01423 01609 01636 01642 01652 01724 01740 01757 01773 01904 01909 01924 01942 01977 01978 LLMY0 To Fo

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.