Broadband Incident Report : : 3 MUXES ABERGELE AREA : LOSS OF SERVICE : Reference 14692 : Issue 4 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14692		Issue :	4
	Detected Date:	10/04/2015		Detected Time:	13:31
	Start Date:	10/04/2015		Start Time:	13:29
	Anticipated Clear Date:	10/04/2015		Anticipated Clear Time:	19:53
	Next Update Date:	10/04/2015		Next Update Time:	18:53
	Incident Headline:	: 3 MUXES ABERGELE AREA : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	There has been a report from the power company that a farmer has cut through a power cable. A power engineer is en route to site. A precision test office is also en route to investigate a possible fibre cable cut his ETA is 16:30. There are no re-route options for the PDH. The root cause is yet to be determined. Next update will be issued upon a significant development.
	Dialling Codes Affected:	01745

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