Sunday, April 5, 2015

Broadband Incident Report : : READING NODE 05211 : LOSS OF SERVICE : Reference 14046 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14046   Issue : 3  
  Detected Date: 05/04/2015   Detected Time: 20:53  
  Start Date: 05/04/2015   Start Time: 20:52  
  Anticipated Clear Date: 05/04/2015   Anticipated Clear Time: 23:55  
  Next Update Date: 05/04/2015   Next Update Time: 23:25  
     
  Incident Headline: : READING NODE 05211 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Engineer en route to site, ETA 22:15. Root cause and estimated time of repair are not known at present. Next update will be issued upon service restoration unless there should be a significant development.  
  Dialling Codes Affected:
0117901183011890120201208
0120901225012350123701242
0124301249012520125601258
0126401269012710127501278
0128501296012970130001305
0130801326013290134401364
0136701373013800139201395
0139801404014090142001425
0144201452014530145401458
0146001489014910149401495
0149701548015660157901590
0159401598016080162601628
0163301635016430164701656
0166601720017220172601730
0173601747017490175201761
0179301794018030180501822
0182301837018400184101865
0187201884019290193401935
0196201963019800198301984
0198501993023802902380600238065
023806902380710239237023926351249
LLTH0To Fo
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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