Broadband Incident Report : : MULTIPLE MUXES KENT AREA : LOSS OF SERVICE : Reference 14106 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14106		Issue :	FINAL
	Detected Date:	06/04/2015		Detected Time:	13:48
	Start Date:	06/04/2015		Start Time:	13:48
	Actual Clear Date:	06/04/2015		Actual Clear Time:	14:45
	Incident Headline:	: MULTIPLE MUXES KENT AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service restored 14:45 after connections were remade on the transmission equipment in Medway. PLEASE NOTE CORRECTION TO THE RESTORATION DETAILS CONNECTIONS WERE REMADE. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01233 01303 01304 01580 01797 01892 To Fo
	Duration:	0 days 00 hours 57 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.