Friday, April 24, 2015

Broadband Incident Report : : MULTIPLE MUXES IN WALES : LOSS OF SERVICE : Reference 17020 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17020   Issue : FINAL  
  Detected Date: 24/04/2015   Detected Time: 03:01  
  Start Date: 24/04/2015   Start Time: 03:01  
  Actual Clear Date: 24/04/2015   Actual Clear Time: 07:05  
     
  Incident Headline: : MULTIPLE MUXES IN WALES : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service restored 07:05 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0123901267012690134801379
0143701545015580155901570
0163901646016540169101803
01834019700197401994To Fo
 
  Duration: 0 days 04 hours 04 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: