Broadband Incident Report : : MULTIPLE MUX DEVON AREA : LOSS OF SERVICE : Reference 22904 : Issue 6 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22904		Issue :	6
	Detected Date:	03/06/2015		Detected Time:	18:05
	Start Date:	03/06/2015		Start Time:	18:02
	Anticipated Clear Date:	03/06/2015		Anticipated Clear Time:	21:45
	Next Update Date:	03/06/2015		Next Update Time:	21:45
	Incident Headline:	: MULTIPLE MUX DEVON AREA : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Engineer is currently having issues gaining access into the exchange due to OBASS being down, he has gone to collect override keys to allow himself in, due to arrive imminently. No spare donor cards on site. Hardware spares have been ordered, ETA 21:58 and 22:44. Next update will be issued upon service restoration unless there should be a significant development.
	Dialling Codes Affected:	01647 01736 01803 To Fo

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.