Broadband Incident Report : : DURNESS MUX 301 : LOSS OF SERVICE (CI) : Reference 5329 : Issue 5 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	5329		Issue :	5
	Detected Date:	29/01/2016		Detected Time:	21:53
	Start Date:	29/01/2016		Start Time:	10:58
	Anticipated Clear Date:	31/01/2016		Anticipated Clear Time:	17:00
	Next Update Date:	31/01/2016		Next Update Time:	13:00
	Incident Headline:	: DURNESS MUX 301 : LOSS OF SERVICE (CI)
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Local patch manager advises a helicopter left Inverness airport at 09:30 and is heading to Carbreck radio station with a ETA 10:15, then onwards to Longhope no ETA at present.
	Dialling Codes Affected:	01971

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