Broadband Incident Report : ADSL :[ABERFELDY HISTORIC]: MUX 301 : LOSS OF SERVICE : Reference 34414 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	34414		Issue :	FINAL
	Detected Date:	24/06/2017		Detected Time:	13:21
	Start Date:	24/06/2017		Start Time:	13:18
	Actual Clear Date:	24/06/2017		Actual Clear Time:	13:46
	Incident Headline:	ADSL :[ABERFELDY HISTORIC]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Loss of internet services for 813 Broadband customers.
	Closure Details:	Customer service automatically restored at 13:46, root cause is still under investigation by the ADSL and TNOC operational teams. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01887
	Duration:	0 days 00 hours 27 minutes

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