Sunday, June 18, 2017 Service Failure - Update 1 - HD774454

 bt wholesale 
Service Failure : BTWholesale Systems Service Failure - HD774454 Update 1

Dear Customer,

Further to our previous message regarding issues affecting BT systems

The latest update is 21CN Broadband and 21CN Ethernet circuit faults are now progressing.

However 20CN Copper line tests are failing affecting 20CN Broadband faults and the IRAMS communication system which advises if there are any major service outages is currently down.

BT Wholesale is working hard to resolve this issue.

BT Wholesale regrets any inconvenience this may cause you and will keep you updated within 2 hours.

If you no longer wish to receive e-mails from the Wholesale Customer Helpdesk regarding System Problems or Planned Outages, please click here to Unsubscribe.

Please do not reply to this email address, as no action will be taken. If you have an enquiry relating to the above communication, please email the Wholesale Customer Helpdesk at


System Support Administrator
Wholesale Customer Helpdesk
BTWholesale Customer Service | BTWholesale

Telephone: 0800 783 5639 option 1


BTWholesale is a world-class enabler of converged network solutions.

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Registered Office: 81 Newgate St, LondonEC1A 7AJ
Registered in England No: 1800000
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