Saturday, April 21, 2018

Broadband Incident Report : ADSL : ABERFELDY MUX 301 : LOSS OF SERVICE : Reference 635960 : Issue FINAL

Incident Manager - Automatic Mailer.

  BT Wholesale - Broadband Incident Report  
  Please read the following incident report as it could have an impact on some of your end users and/or services  
  BT Incident Reference: 635960   Issue : FINAL  
  Detected DATE: 21/04/2018   Detected TIME: 14:31  
  START DATE: 21/04/2018   START TIME: 14:29  
  Actual CLEAR DATE: 21/04/2018   Actual CLEAR TIME: 23:07  
  Incident Headline: ADSL : ABERFELDY MUX 301 : LOSS OF SERVICE  
  Closure Details: Service fully restored at 22:43 after a hardware reset at Aberfeldy.  
  Dialing Codes Affected: 01887  

This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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