Tuesday, July 10, 2007

Broadband Incident Report : : CUMBERNAULD DSL 101 & 102, GREENGAIRS DSL 101 : LOSS OF SERVICE : Reference 16839 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16839   Issue : FINAL  
  Detected Date: 10/07/2007   Detected Time: 08:02  
  Start Date: 10/07/2007   Start Time: 08:00  
  Actual Clear Date: 10/07/2007   Actual Clear Time: 10:00  
     
  Incident Headline: : CUMBERNAULD DSL 101 & 102, GREENGAIRS DSL 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs [LIST/DETAIL MUXS].






 
  Progress Details: Service has been restored by completing a


Reset of Application

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01236
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 10/07/2007 10:20

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