Broadband Incident Report : : ESR1 READING 5 : LOSS OF SERVICE : Reference 17210 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17210		Issue :	2
	Detected Date:	13/07/2007		Detected Time:	13:01
	Start Date:	13/07/2007		Start Time:	13:01
	Anticipated Clear Date:	13/07/2007		Anticipated Clear Time:	15:01
	Incident Headline:	: ESR1 READING 5 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer has been tasked to site ETA 1400hours Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 13/07/2007 13:54