Tuesday, July 10, 2007

Broadband SERIOUS Incident Report : : MANCHESTER NODE 13226 : LOSS OF SERVICE. : Reference 16795 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband SERIOUS Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16795   Issue : FINAL  
  Detected Date: 09/07/2007   Detected Time: 17:36  
  Start Date: 09/07/2007   Start Time: 17:36  
  Actual Clear Date: 09/07/2007   Actual Clear Time: 23:47  
     
  Incident Headline: : MANCHESTER NODE 13226 : LOSS OF SERVICE.  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss or degradation of ADSL Service
 
  Progress Details: Service has been restored by completing a rerouting the end-users traffic

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 10/07/2007 01:40

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