Wednesday, July 11, 2007

Broadband Incident Report : : MANCHESTER NODE 13226 : ATM SURVEILLANCE OBSERVED EXCEPTIONAL AMOUNT OF OAM ALARMS : Reference 16871 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16871   Issue : FINAL  
  Detected Date: 10/07/2007   Detected Time: 12:35  
  Start Date: 10/07/2007   Start Time: 12:30  
  Actual Clear Date: 10/07/2007   Actual Clear Time: 12:30  
     
  Incident Headline: : MANCHESTER NODE 13226 : ATM SURVEILLANCE OBSERVED EXCEPTIONAL AMOUNT OF OAM ALARMS  
     
  Incident Details: A vast amount of alarms were generated from a retrosopective incident which caused BT network operational teams problems in diagnosing faults

Please note after intensive non-intrusive tests and diagnostics carried out by BT network operational teams there was no impact to customer service.



 
  Progress Details:
BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 11/07/2007 01:00

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