Wednesday, November 21, 2007

Broadband Incident Report : CHERRY HINTON MUX 101 : LOSS OF SERVICE (PEW FAILURE) : Reference 29016 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29016   Issue : FINAL  
  Detected Date: 21/11/2007   Detected Time: 10:25  
  Start Date: 21/11/2007   Start Time: 07:30  
  Actual Clear Date: 21/11/2007   Actual Clear Time: 13:10  
     
  Incident Headline: CHERRY HINTON MUX 101 : LOSS OF SERVICE (PEW FAILURE)  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of ADSL Service.




 
  Progress Details: Service has been restored.

This issue may have been due to a Data Fault
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BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01223
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 21/11/2007 13:39

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