Broadband Incident Report : NORWICH WEST MUX 101 : LOSS OF SERVICE (PEW OVERRUN) : Reference 28875 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28875		Issue :	2
	Detected Date:	20/11/2007		Detected Time:	07:30
	Start Date:	20/11/2007		Start Time:	07:30
	Anticipated Clear Date:	20/11/2007		Anticipated Clear Time:	10:00
	Incident Headline:	NORWICH WEST MUX 101 : LOSS OF SERVICE (PEW OVERRUN)
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer is completing further diagnostics. BT has engaged its software engineers to carry out further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01603

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System Time Stamp: 20/11/2007 08:43