Broadband Incident Report : NORWICH WEST MUX 101 : LOSS OF SERVICE (PEW OVERRUN) : Reference 28875 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28875		Issue :	FINAL
	Detected Date:	20/11/2007		Detected Time:	07:30
	Start Date:	20/11/2007		Start Time:	07:30
	Actual Clear Date:	20/11/2007		Actual Clear Time:	09:49
	Incident Headline:	NORWICH WEST MUX 101 : LOSS OF SERVICE (PEW OVERRUN)
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Reset of Software BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01603

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System Time Stamp: 20/11/2007 10:00