Monday, November 19, 2007

Broadband Incident Report : PINXTON MUX 101 : LOSS OF SERVICE : Reference 28815 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28815   Issue : FINAL  
  Detected Date: 19/11/2007   Detected Time: 13:52  
  Start Date: 19/11/2007   Start Time: 13:51  
  Actual Clear Date: 19/11/2007   Actual Clear Time: 14:45  
     
  Incident Headline: PINXTON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:



A Field Maintenance Officer is completing further diagnostics.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01773
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 19/11/2007 16:35

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