Thursday, November 22, 2007

Broadband Incident Report : LICHFIELD MUX 101 & YOXALL MUX 101 : LOSS OF SERVICE : Reference 29140 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29140   Issue : FINAL  
  Detected Date: 22/11/2007   Detected Time: 14:14  
  Start Date: 22/11/2007   Start Time: 14:13  
  Actual Clear Date: 22/11/2007   Actual Clear Time: 16:50  
     
  Incident Headline: LICHFIELD MUX 101 & YOXALL MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a power cycle. This issue may have been due to a power failure
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BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01543
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 22/11/2007 17:30

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