Saturday, November 24, 2007

Broadband Incident Report : : TAUNTON MUX 101 : PARTIAL LOSS OF SERVICE : Reference 29309 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29309   Issue : FINAL  
  Detected Date: 24/11/2007   Detected Time: 09:56  
  Start Date: 24/11/2007   Start Time: 09:56  
  Actual Clear Date: 24/11/2007   Actual Clear Time: 13:20  
     
  Incident Headline: : TAUNTON MUX 101 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of ADSL Service.




 
  Progress Details: Service has been restored by completing a power cycle of the controller card.

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
017520182301935
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 24/11/2007 14:07

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