Thursday, December 13, 2007

Broadband Incident Report : : ASTLEY BRIDGE MUX 101: LOSS OF SERVICE : Reference 30911 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30911   Issue : FINAL  
  Detected Date: 13/12/2007   Detected Time: 00:30  
  Start Date: 13/12/2007   Start Time: 00:29  
  Actual Clear Date: 13/12/2007   Actual Clear Time: 04:26  
     
  Incident Headline: : ASTLEY BRIDGE MUX 101: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a

Power Cycle

This issue may have been due to

an Equipment Failure
BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01204
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 13/12/2007 04:34

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