Tuesday, December 11, 2007

Broadband Incident Report : PIMLICO MUX 102 : LOSS OF SERVICE : Reference 30738 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30738   Issue : FINAL  
  Detected Date: 11/12/2007   Detected Time: 10:01  
  Start Date: 11/12/2007   Start Time: 10:01  
  Actual Clear Date: 11/12/2007   Actual Clear Time: 10:26  
     
  Incident Headline: PIMLICO MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of ADSL service.  
  Progress Details: Service has been restored.

This issue may have been due to a Hardware Failure
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BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
02032620203263020723302075920207630
02078020207821020782802078340207854
02079310207932020796302079730207976
020793202079630207973
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 11/12/2007 10:34

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