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BT Wholesale - Broadband Incident Report | ||||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||||||||||||||||
BT Incident Reference: | 30738 | Issue : | FINAL | |||||||||||||||||||||
Detected Date: | 11/12/2007 | Detected Time: | 10:01 | |||||||||||||||||||||
Start Date: | 11/12/2007 | Start Time: | 10:01 | |||||||||||||||||||||
Actual Clear Date: | 11/12/2007 | Actual Clear Time: | 10:26 | |||||||||||||||||||||
Incident Headline: | PIMLICO MUX 102 : LOSS OF SERVICE | |||||||||||||||||||||||
Incident Details: | Some of your Broadband End Users may have experienced a loss of ADSL service. | |||||||||||||||||||||||
Progress Details: | Service has been restored. This issue may have been due to a Hardware Failure ----------------------------------- BT regrets any inconvenience this may have caused. | |||||||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 11/12/2007 10:34
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