Broadband Incident Report : : SUTTON CHEAM MUX 102: LOSS OF SERVICE : Reference 31009 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31009		Issue :	FINAL
	Detected Date:	13/12/2007		Detected Time:	22:06
	Start Date:	13/12/2007		Start Time:	22:05
	Actual Clear Date:	14/12/2007		Actual Clear Time:	00:15
	Incident Headline:	: SUTTON CHEAM MUX 102: LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Power Cycle This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203254 0208241 0208296 0208395 0208401 0208642 0208643 0208652 0208661 0208722 0208770 0208873 0208915

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System Time Stamp: 14/12/2007 00:22