Thursday, December 13, 2007

Broadband Incident Report : : SUTTON CHEAM MUX 102: LOSS OF SERVICE : Reference 31009 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 31009   Issue : 2  
  Detected Date: 13/12/2007   Detected Time: 22:06  
  Start Date: 13/12/2007   Start Time: 22:05  
  Anticipated Clear Date: 14/12/2007   Anticipated Clear Time: 00:45  
     
  Incident Headline: : SUTTON CHEAM MUX 102: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:



A Field Maintenance Officer is now on site.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02032540208241020829602083950208401
02086420208643020865202086610208722
020877002088730208915
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 13/12/2007 23:50

No comments: