Thursday, December 13, 2007

Broadband Incident Report : BAYNARD ADSL 4: PARTIAL LOSS OF SERVICE : Reference 30923 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30923   Issue : FINAL  
  Detected Date: 13/12/2007   Detected Time: 06:36  
  Start Date: 13/12/2007   Start Time: 06:35  
  Actual Clear Date: 13/12/2007   Actual Clear Time: 06:47  
     
  Incident Headline: BAYNARD ADSL 4: PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of ADSL Service.




 
  Progress Details: Service has been restored by completing a

Reset of Software


BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
02032010207213020723602072480207329
0207332020748902072360207248
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 13/12/2007 07:33

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