Thursday, December 13, 2007

Broadband Incident Report : : SUTTON CHEAM MUX 102: LOSS OF SERVICE : Reference 31009 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 31009   Issue : 1  
  Detected Date: 13/12/2007   Detected Time: 22:06  
  Start Date: 13/12/2007   Start Time: 22:05  
  Anticipated Clear Date: 14/12/2007   Anticipated Clear Time: 00:05  
     
  Incident Headline: : SUTTON CHEAM MUX 102: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: Engineers are making progress towards full restoration of Service.

Details of affected end users can be found on Broadband Customer Reporting.
Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
02032540208241020829602083950208401
02086420208643020865202086610208722
020877002088730208915
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 13/12/2007 22:21

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