Sunday, February 10, 2008

Broadband Incident Report : : BANWELL MUX 101 : DEGRADED SERVICE : Reference 3227 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3227   Issue : FINAL  
  Detected Date: 09/02/2008   Detected Time: 22:43  
  Start Date: 09/02/2008   Start Time: 22:43  
  Actual Clear Date:   Actual Clear Time:  
     
  Incident Headline: : BANWELL MUX 101 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A Power Maintenance Officer has been tasked to site.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01934
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 10/02/2008 07:47

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