Monday, February 11, 2008

Broadband Incident Report : EDINBURGH3 EDGE ROUTE SWITCH 9 : PARTIAL DEGRADED SERVICE : Reference 3290 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3290   Issue : 1  
  Detected Date: 11/02/2008   Detected Time: 11:01  
  Start Date: 11/02/2008   Start Time: 10:55  
  Anticipated Clear Date: 11/02/2008   Anticipated Clear Time: 12:55  
     
  Incident Headline: EDINBURGH3 EDGE ROUTE SWITCH 9 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss or degradation of ADSL Service.

It is possible that this disruption may not affect all end users.

 
  Progress Details: Engineers are making progress towards full restoration of Service.

Details of affected end users can be found on Broadband Customer Reporting.

Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
01236013125013133013144013145
013146013147013162013165013166
01334014141014155014157014162
01416301470015050164101670
019120019122019124019126019127
02828260282827028902002890220289028
02890290289039028905002890580289059
02890710289072028907602890800289087
02890940289258028926002892620289263
0289264028926602892670289262
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 11/02/2008 11:17

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