Broadband Incident Report : HITCHIN MUX 101 : LOSS OF SERVICE : Reference 3765 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	3765		Issue :	FINAL
	Detected Date:	15/02/2008		Detected Time:	22:59
	Start Date:	15/02/2008		Start Time:	22:50
	Actual Clear Date:	16/02/2008		Actual Clear Time:	01:52
	Incident Headline:	HITCHIN MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a card reseat. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01462

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 16/02/2008 02:17