Broadband Incident Report : : TOTTINGTON BURY MUX 101: LOSS OF SERVICE : Reference 3433 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	3433		Issue :	FINAL
	Detected Date:	12/02/2008		Detected Time:	13:49
	Start Date:	12/02/2008		Start Time:	13:49
	Actual Clear Date:	12/02/2008		Actual Clear Time:	14:06
	Incident Headline:	: TOTTINGTON BURY MUX 101: LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored, mux auto restored. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01204

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Incident Manager - Automatic Mailer.
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System Time Stamp: 12/02/2008 14:48