Broadband Incident Report : EDINBURGH3 EDGE ROUTE SWITCH 9 : PARTIAL DEGRADED SERVICE : Reference 3290 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	3290		Issue :	2
	Detected Date:	11/02/2008		Detected Time:	11:01
	Start Date:	11/02/2008		Start Time:	10:55
	Anticipated Clear Date:	11/02/2008		Anticipated Clear Time:	12:55
	Incident Headline:	EDINBURGH3 EDGE ROUTE SWITCH 9 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing slow throughput. It is possible that this disruption may not affect all end users.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: BT has engaged its software engineers to carry out further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01236 013125 013133 013144 013145 013146 013147 013162 013165 013166 01334 014141 014155 014157 014162 014163 01470 01505 01641 01670 019120 019122 019124 019126 019127 0282826 0282827 0289020 0289022 0289028 0289029 0289039 0289050 0289058 0289059 0289071 0289072 0289076 0289080 0289087 0289094 0289258 0289260 0289262 0289263 0289264 0289266 0289267 0289262

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 11/02/2008 11:35