Broadband Incident Report : : BIRMINGHAM ATM NODE 10025 : PARTIAL LOSS OF SERVICE : Reference 22062 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22062		Issue :	FINAL
	Detected Date:	12/09/2008		Detected Time:	11:09
	Start Date:	12/09/2008		Start Time:	11:08
	Actual Clear Date:	12/09/2008		Actual Clear Time:	13:19
	Incident Headline:	: BIRMINGHAM ATM NODE 10025 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Card Change This issue may have been due to SELECT ONE OF THE OPTIONS BELOW ----------------------------------- a Cable Fault your Power Failure your Planned Works a Data Fault a Denial of Service (DOS) Attack an Equipment Failure a Fibre Fault a Hardware Failure an Internet Virus Third Party Damage a Power Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01142 01159 01162 01173 01179 01189 01202 01205 012120 012121 012123 012124 012131 012133 012135 012136 012142 012144 012145 012146 012147 012148 012150 012152 012155 012158 012160 012162 012163 012164 012169 012170 012173 012174 01223 01225 01226 01229 01234 01235 01242 01244 01246 01248 01252 01254 01260 01267 01269 01270 01271 01274 01275 01276 01278 01279 01280 01283 01295 01296 01303 01305 01308 01332 01344 01352 01375 01384 01386 01400 01430 01432 01437 01442 01443 01446 01454 01455 01458 01473 01479 01480 01483 01484 01493 01494 01495 01497 01501 01502 015153 015170 01522 01527 01530 01531 01542 01543 01562 01564 01565 01566 01597 01604 016120 016122 016123 016137 016147 016148 016164 016165 016179 016183 016186 016187 01622 01625 01629 01633 01636 01639 01664 01675 01685 01691 01698 01704 01709 01722 01724 01727 01733 01740 01745 01746 01752 01753 01754 01756 01761 01766 01769 01778 01782 01785 01788 01792 01803 01823 01840 01843 01845 01865 01873 01895 01902 01904 01905 01908 01924 01925 01934 01952 01970 01978 01993 01995 0203229 0207513 0207718 0208427 0208466 0208501 0208561 0208606 0208658 0208848 0208864 0208897 0208959 0247625 0247644 0247659 0247660 0247668 0282564 0283832 0283834 0287035 0287136 0288225 0289086 0289145 0292022 0292023 0292034 0292037 0292055 0292059 0292086 0292088 LLCL0 LLCM0 LLEA0 LLEM0 LLLC0 LLLN0 LLLS0 LLLV0 LLLW0 LLMR0 LLMY0 LLND0 LLNE0 LLSD0 LLSL0 LLSM0 LLSS0 LLST0 LLSW0 LLTH0 LLWE0 LLWM0 LLWN0

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 12/09/2008 13:56