Broadband Incident Report : : HBC3 NTE2 FOR THUS LTD : LOSS OF RESILIENCE : Reference 21685 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21685		Issue :	1
	Detected Date:	07/09/2008		Detected Time:	06:29
	Start Date:	07/09/2008		Start Time:	06:25
	Anticipated Clear Date:	07/09/2008		Anticipated Clear Time:	09:09
	Incident Headline:	: HBC3 NTE2 FOR THUS LTD : LOSS OF RESILIENCE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer is en route to site and another engineer being tasked to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 07/09/2008 08:18