Saturday, September 13, 2008

Broadband Incident Report : : RAMSBOTTOM MUX 101 : LOSS OF SERVICE : Reference 22152 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22152   Issue : 1  
  Detected Date: 13/09/2008   Detected Time: 20:22  
  Start Date: 13/09/2008   Start Time: 20:15  
  Anticipated Clear Date: 13/09/2008   Anticipated Clear Time: 20:25  
     
  Incident Headline: : RAMSBOTTOM MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of ADSL Service.




 
  Progress Details: Service has been restored by completing a Connector Reseat

This issue may have been due to a Power Failure

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01706
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 13/09/2008 20:35

No comments: