Saturday, September 13, 2008

Broadband Incident Report : ERX17. EDINBURGH4: LOSS OF SERVICE : Reference 22142 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22142   Issue : FINAL  
  Detected Date: 13/09/2008   Detected Time: 19:14  
  Start Date: 13/09/2008   Start Time: 19:11  
  Actual Clear Date: 13/09/2008   Actual Clear Time: 21:05  
     
  Incident Headline: ERX17. EDINBURGH4: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a


Configuration


This issue may have been due to

an Equipment Failure
BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 13/09/2008 21:11

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