Wednesday, October 22, 2008

Broadband Incident Report : : ERX8 EDINBURGH 2 : LOSS OF RESILIENCE : Reference 25486 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25486   Issue : 1  
  Detected Date: 22/10/2008   Detected Time: 19:19  
  Start Date: 22/10/2008   Start Time: 19:15  
  Anticipated Clear Date: 22/10/2008   Anticipated Clear Time: 21:15  
     
  Incident Headline: : ERX8 EDINBURGH 2 : LOSS OF RESILIENCE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Engineers are making progress towards full restoration of Service.

Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 22/10/2008 19:31

No comments: