Tuesday, October 21, 2008

Broadband Incident Report : : ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE : Reference 25302 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25302   Issue : 1  
  Detected Date: 21/10/2008   Detected Time: 10:31  
  Start Date: 21/10/2008   Start Time: 10:31  
  Anticipated Clear Date: 21/10/2008   Anticipated Clear Time: 12:31  
     
  Incident Headline: : ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.


 
  Progress Details: Engineers are making progress towards full restoration of Service.

Details of affected end users can be found on Broadband Customer Reporting.

Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
0207012680159502030690203222
02032290207001020700502070680207093
02075100207513020751502075170207531
02075360207537020753802077190207987
0207536020753702075380207719
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 21/10/2008 11:13

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